ISOs and agents
For sales professionals who already sell merchant services and want a straightforward relationship.
What agents actually ask about
Experienced agents tend to ask the same four questions: how residuals are calculated, whether the portfolio is portable, how fast underwriting moves, and what happens if the relationship ends. We would rather answer those in writing at the start than discover a disagreement two years in.
How the setup works for your account
Residual terms in writing
Calculation, payment timing and conditions set out in the agreement, not implied.
Portfolio treatment
What happens to your accounts if the relationship ends, stated explicitly.
Underwriting access
Direct communication on submitted files rather than a black box.
Pricing flexibility
Room to structure deals within defined parameters.
Working together
Agreement first
We put terms in writing before any file is submitted.
Submit and track
Files go in with visibility on status and any underwriting questions.
Ongoing account support
Merchant support is handled so you can keep selling.
Common questions
This is set out in the partner agreement. Ask for it in writing before signing anything — with us or with anyone else.
Depending on the category and the merchant's documentation. Ask before you promise a merchant an approval.
Standard card-present retail is usually a few business days. High-risk and specialised categories take longer.
Tell us what you write. We will tell you what we can do.
Five questions about your production — volume, active merchants, average ticket, verticals, boarding rate. We come back within one business day with a schedule built on those numbers rather than a figure pulled out of the air.
See what your processing should actually cost
Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.