Transaction alerts
Notifications for large sales, refunds, declines and unusual activity — so you find out today, not on the statement.
Every large or unusual sale pings the owner's phone the moment it authorises.
Shortening the gap
Most damage from a compromised card, a mistaken refund or a rogue login comes from how long it goes unnoticed. An alert that reaches the owner within minutes turns a month-long problem into an afternoon one. The trick is setting thresholds tight enough to be useful and loose enough that people keep reading them.
How the setup works for your account
Threshold alerts
Notify on any transaction above an amount you set.
Refund and void alerts
Refunds are the most common route for internal loss. Alert on every one above a floor.
Decline spikes
A sudden run of declines usually means a card testing attempt or a terminal problem.
Daily batch summary
One end-of-day message with totals, so an unexpected number is obvious.
Setting thresholds
Set the amount above normal
Pick a figure above your usual ticket so alerts stay meaningful.
Send to an owner, not a shared inbox
Alerts nobody owns get ignored.
Review monthly
If you are deleting alerts unread, the threshold is wrong.
Common questions
Yes, and different alert types can go to different people.
No. Alerts inform you after authorisation. To block transactions, use fraud rules.
Availability depends on the platform on your account. We confirm it during setup.
Stop the dispute before it becomes a chargeback.
When a cardholder disputes a sale, the alert networks tell us before it turns into a chargeback. You refund inside the window and it stops there: no chargeback, no fee, and nothing counted towards the ratio that gets merchant accounts closed.
Ethoca, CDRN and Visa RDR, worked from one portal with a countdown on every alert. Four fields to create your account, and pricing is confirmed in writing before anything is switched on.
See what your processing should actually cost
Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.