Virtual terminal
Key in a card from any browser — for phone orders, mail orders and invoices where the customer is not standing in front of you.
A terminal without the terminal
A virtual terminal is a secure web page where an authorised member of your team enters card details manually. It suits businesses that take orders over the phone, collect deposits before an appointment, or bill a customer after the work is finished. No hardware, no integration, but it does need clear internal controls because a person is handling card data.
How the setup works for your account
Nothing to install
Log in from a laptop, tablet or phone browser. Useful for teams working from more than one location.
Multiple user logins
Give staff their own credentials so every transaction is attributable.
Saved customer records
Store a customer profile for repeat billing instead of re-keying the card each time.
Emailed receipts
Send a receipt at the moment of the sale, which meaningfully reduces confused chargebacks.
Using it safely
Restrict access
Only staff who need to take payments should have logins, and each one should be individual.
Never store card numbers yourself
Do not write card details on paper or in a spreadsheet. Use the stored-profile feature instead.
Record the authorisation
For phone orders, note who authorised the charge and when. This is the evidence you need in a dispute.
Common questions
Generally yes. Keyed transactions carry more risk than dipped or tapped ones, so they are priced accordingly.
Yes. Many merchants run both on one account.
Individual logins, transaction-level reporting and role permissions. Review the daily batch regularly.
See what your processing should actually cost
Send a recent statement, or your monthly volume and average ticket. You get a written breakdown back — no commitment.